Discipline: Computer Information Systems Degree Credit  [X]
Non Credit  [ ]
Nondegree Credit  [ ]
Comm Service  [ ]
 

Riverside Community College District
Integrated Course Outline of Record

Computer Information Systems 23


COURSE DESCRIPTION
23 Software End User Support Units: 3.00
 
Prerequisite(s): None.

Advisory: CIS 1A and CIS 1B
Study of computer software installation, configuration, maintenance, troubleshooting and optimization, operating system commands and utilities, and network software. 54 hours lecture.
 
SHORT DESCRIPTION FOR CLASS SCHEDULE
Introduction to software installing, configuring, troubleshooting and optimizing; operating system/network software basics.
 
ADVISORY ENTRY SKILLS
Before entering the course, students will be able to:
  1. Identify the fundamental computer concepts and terminology used for input, processing, output, and storage.

  2. Identify the key features of a variety of software such as operating systems, word processors, spreadsheets, databases, communications and graphics.

  3. Apply the principles of and solve problems with word processing, spreadsheet, database, communications and file management programs.

  4. Create electronic presentations with presentation graphics.

  5. Use the Internet to send electronic messages.

  6. Demonstrate the principles of Internet research.

  7. Understand the principles of computer security, ethics and privacy.

  8. Understand and apply the principles of distance education software.

  9. Identify the concepts and terminology used in file and database management, information systems development, and communications.

  10. Apply advanced word processing skills to solve problems.

  11. Apply advanced spreadsheet skills to analyze and solve problems.

  12. Apply advanced database skills to analyze and solve problems.

  13. Apply advanced presentation skills to design and edit electronic presentations.

  14. Use the Internet to search for information and evaluate Internet resources.

  15. Integrate, link, and embed work processing documents, worksheets, charts, and databases.

  16. CIS-96/97 and CAT-96/97 are self-paced, competency-based, skill development computer labs. They provide the computer practice times to master the skills taught in the lecture classes. There is one-on-one instructor assistance available with additional help provided by student aides. Basically, the skills that are presented in the lecture classes have to be practiced to be mastered and that is the purpose of CIS-96/97 and CAT-96/97.
STUDENT LEARNING OUTCOMES
 Upon successful completion of the course, students should be able to:

1.   Demonstrate the principles of configuration, memory management
      and diagnostic utilities to optimize computer performance.

2.   Apply the fundamental concepts of operating systems and network
      software.

3.   Identify the functions of computer microprocessors, memory and
      peripheral components.
 
COURSE CONTENT
  TOPICS
 
  1. Introduction to Computers
  2. Microprocessors
  3. Hardware Basics
  4. Architectures
  5. Memory
  6. Disk Drives
  7. Displays
  8. Communications Hardware
  9. DOS Commands and Utilities
  10. MS-DOS Basics
  11. Managing Files
  12. Organizing Directories
  13. File Commands
  14. Batch Files
  15. Backup and Restoring Data
  16. Virus Checking
  17. Optimization
  18. Computer Configurations
  19. Memory Allocation
  20. Disk Recovery
  21. Disk Fragmentation
  22. Installing Software
  23. Configuration and Troubleshooting
  24. Memory Management
  25. Diagnostic Utilities
  26. Networks
  27. Network Basics
  28. Components and Requirements
  29. Shared Resources
  30. Topologies
  31. Network Operating Systems
  32. Network Management
 
METHODS OF INSTRUCTION
 Methods of instruction used to achieve student learning outcomes may include, but are not limited to:

  • Class lectures/discussions/demonstrations to define how to configure your computer with regards to memory management, and diagnostic utilities
  • Videos/films/slides/audio tapes to describe operating system’s parameters and configurations
  • Pair and small group activities/discussion to assist students in configuring their computers
  • Class exercises to set-up and configure computers
  • Reports and papers that are expert documents on proper computer set-ups and the how-to run diagnostics
  • Handouts to document and assist students in proper computer set-ups
  • Cooperative learning tasks where students work together in disassembling and re-assembling computer components.  Such as the removal and reinstallation of a hard drive.
  • Individual conferences for one-on-one assistance in configuring PCs
  • Guest lecturers from local computer stores that work on PCs
  • Distance Education: Online, Hybrid, and Web Enhanced
 
METHODS OF EVALUATION
 Students will be evaluated for progress in and/or mastery of learning outcomes by methods of evaluation which may include, but are not limited to:

  • Oral reports/presentations/performance to assess student understanding of how-to configure a PC
  • Written reports/presentations assessing students as they perform hardware removal and reinstallation
  • Quizzes/examinations to assess student mastery of computer configuration
  • Written assignments to research proper configuration techniques on-line
  • Class and individual projects where the students demonstrate the how-to disassemble and reassembly of PC hardware
  • Laboratory projects/performance all students are required to assemble and disassemble a PC
  • Final examination to assess mastery of students abilities plus knowledge of proper PC configurations
ASSIGNMENTS

Required Reading Assignments


Required Writing Assignments


Other Outside-of-Class Assignments
 
COURSE MATERIALS
 All materials used in this course will be periodically reviewed to ensure that they are appropriate for college level instruction. Possible texts include:

  • Weadock, Glenn. MCSE Windows 2000 Professional For Dummies. New York: Wiley & Sons, 2000.
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