Riverside Community College District
Integrated Course Outline of Record
Business 82
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COURSE DESCRIPTION
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82 Freight Claims
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Units: 1.50
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Prerequisite: None.
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A study of loss avoidance and mitigation in transit and of the preparation, filing, and resolution.
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SHORT DESCRIPTION FOR CLASS SCHEDULE
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Review of the techniques for avoiding losses in transit and of the preparation,filing, and resolution of freight.
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ADVISORY ENTRY SKILLS
None.
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STUDENT LEARNING OUTCOMES
Upon successful completion of the course, students should be able to:
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1. Analyze how losses occur in transit.
2. Prepare freight claims.
3. Explain procedures for filing freight claims
4. Employ freight claim dispute processes.
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COURSE CONTENT
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TOPICS
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1. How to prepare to avoid freight losses.
2. How to minimize losses that occur.
3. Preparing freight claims
4. Filing freight claims
5. Resolving freight claim disputes
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METHODS OF INSTRUCTION
Methods of instruction used to achieve student learning outcomes may include, but are not limited to:
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- Create and have students participate in cooperative learning tasks such as small group exercises to identify issues that relate to course content and utilize the content to offer opinions, solutions and analysis with respect to those issues.
- Present case studies to provide students with the opportunity to utilize concepts learned in class to analyze actual freight claims situations.
- Develop and assign tasks/activities such as presentations in order to assess students understanding of freight claims concepts.
- Facilitate discussions regarding relevant current issues in business to encourage students to make appropriate connections to the course content.
- Instruction may take the form of online, hybrid, TV or other distance learning format.
- Present lectures to describe the essentials of freight claims concepts and their applications to business.
- Develop and assign exercises to reinforce concepts and encourage students to apply them to real freight claims events.
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METHODS OF EVALUATION
Students will be evaluated for progress in and/or mastery of learning outcomes by methods of evaluation which may include, but are not limited to:
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- Quizzes designed to assess the student learning outcomes.
- Written reports designed to assess the application of freight claims principles.
- Individual web projects designed to assess student proficiency in achieving the student learning outcomes.
- Individual or class projects designed to evaluate the application of freight claims principles to simulations of business situations.
- Examination designed to provide objective evidence that students have attained the level of understanding expected in the areas detailed in the Student Learning Outcomes.
- Individual, small group, or paired activities designed to allow students to demonstrate understanding of basic freight claims concepts.
- Quizzes and in-class participation demonstrating proficiency in the subject matter.
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ASSIGNMENTS
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Required Reading Assignments
Required Writing Assignments
Other Outside-of-Class Assignments
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COURSE MATERIALS
All materials used in this course will be periodically reviewed to ensure that they are appropriate for college level instruction. Possible texts include:
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Barrett, Colin. Manager’s Guide to Freight Loss and Damage Claims. 3rd ed.
Loft Press, 2003.
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| 09/15/07 |
| 392 |