Discipline: Business
MAG-Management
 Degree Credit  [X]
Non Credit  [ ]
Nondegree Credit  [ ]
Comm Service  [ ]
 

Riverside Community College District
Integrated Course Outline of Record

Business 70


COURSE DESCRIPTION
70 Introduction to Organization Development
Same as: MAG-Management 70
 Units: 3.00
 
Prerequisite(s): None.

Advisory: MAG 44
This is a study of organization-wide, planned efforts to increase organizational effectiveness using planned interventions by managers. Multiple intervention techniques, such as diagnostic activities, team building, process consulting, coaching & goal setting are covered. 54 hours lecture.
 
SHORT DESCRIPTION FOR CLASS SCHEDULE
Introduction to techniques for improving organizational effectiveness through process improvement and development of people.
 
ADVISORY ENTRY SKILLS
Before entering the course, students will be able to:
  1. Analyze and describe critical components of an organizational culture.

  2. Effectively express the role of power and authority regarding conflict and change.

  3. Select appropriate techniques used to improve group behavior.
STUDENT LEARNING OUTCOMES
 Upon successful completion of the course, students should be able to:

1.   Prepare and complete an assessment of organizational
      effectiveness, identify weaknesses, & recommend appropriate
      organization development interventions.

2.   Select and effectively use at least two organization development
      techniques.

3.   Assess and analyze effectiveness of an organization development
      intervention.

4.   Effectively use a minimum of two team building techniques.

5.   Evaluate organization structural interventions for effectiveness.
 
COURSE CONTENT
  TOPICS
 
  1.  Overview and development and history of organization       development.
  2.   The Process of OD
  3.    Theory & management of OD.
    1.    Recognizing the need for OD
    2.    Developing a foundation and framework for OD
    3.    Organization design
  4.    Overview of OD interventions.
    1.    Basic categories of interventions
      1.    Human processes
      2.    Techno-structural
      3.    Human Resource Management
      4.    Strategic
    2.    Inter-group interventions
    3.     Team building
    4.    Needs assessment
    5.    Comprehensive interventions
  5.    Organization development techniques
    1.    Survey method
    2.    Process consultation
    3.    Negotiation and conflict management
    4.    Time management
    5.    Role negotiation
    6.    others
  6.    Power politics & Organization Development
    1.    Forms of power
    2.    Change and preparing for organizational change
    3.    Internal and external consultants
  7.    Action Research & OD 
    1.    Appreciative Inquiry
    2.    Measurement systems
 
METHODS OF INSTRUCTION
 Methods of instruction used to achieve student learning outcomes may include, but are not limited to:

  • Presentation of lectures and discussions on methods of assessing organizational effectiveness and selecting appropriate organization development interventions
  • Cooperative/collaborative learning tasks and activities such as case study analysis and exercises designed to prepare students to apply appropriate interventions and techniques to selected businesses and situations.
  • Create small group activities to provide simulated organizational cultures and apply team building and other appropriate OD techniques.
  • Develop and assign web-enhanced/online/distance learning tasks to enhance understanding and application of OD principles in the context of business performance through discussion board postings, and other formats to allow students to express positions regarding assigned topics.
  • Instruction may take the form of online, hybrid, distance learning formats.

 
 
METHODS OF EVALUATION
 Students will be evaluated for progress in and/or mastery of learning outcomes by methods of evaluation which may include, but are not limited to:

  • The writing of a research paper and oral presentation of findings regarding selection of and use of appropriate organization development interventions and techniques.
  • Individual and group assignments designed to analyze organizational effectiveness and selection of OD interventions and techniques.
  • Class discussion designed to evaluate students’ understanding of the process of organization development and selection of specific interventions or techniques.
  • Quizzes and exams to assess students’ ability to recognize and articulate appropriate and effective OD principles.
  • Participation in discussions as required by instructor to ensure progress in mastering the course content and critical evaluation of differing perspectives.
ASSIGNMENTS

Required Reading Assignments


Required Writing Assignments


Other Outside-of-Class Assignments
 
COURSE MATERIALS
 All materials used in this course will be periodically reviewed to ensure that they are appropriate for college level instruction. Possible texts include:

  • McShane, Steven & Mary Ann Von Glinow. Organizational Behavior . 4th ed. McGraw Hill, 2008.
  • Griffin, Ricky W. and Gregory Moorhead. Fundamentals of Organizational Behavior. Houghton Mifflin, 2006.
  • Nelson Debra L. and James Campbell. Organizational Behavior . 4th ed. Thompson Southwestern, 2003.
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