Riverside Community College District
Integrated Course Outline of Record
Banking 52
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COURSE DESCRIPTION
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52 Consumer Lending
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Units: 3.00
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Prerequisite: None.
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A study of the consumer lending process, its importance to banks and consumers, and the environment in which it functions. Students will explore closed-end loans, indirect loans, related credit products, and open-end credit products, and analyze the consumer lending process from loan application, credit investigation, lender decision-making, loan pricing and policy, collection and recovery.
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SHORT DESCRIPTION FOR CLASS SCHEDULE
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Analyzes the consumer lending market, product and services, decision making process and regulatory laws.
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ADVISORY ENTRY SKILLS
None.
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STUDENT LEARNING OUTCOMES
Upon successful completion of the course, students should be able to:
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1. Describe key laws and regulations affecting consumer lending; 2. Explain characteristics, benefits, and disadvantages of direct lending, indirect lending, and open-end credit products; 3. Explain how effective marketing can increase application volume; 4. Describe consumer loan information sources and credit verification processes; 5. Explain how the five C’s of credit are used in credit evaluation and decision-making; 6. Identify types of consumer loan documents and describe their purpose; 7. Discuss causes of consumer loan delinquencies and collection stages and remedies.
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COURSE CONTENT
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TOPICS
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- Overview of Consumer Lending
- The Consumer Lending Market
- Direct Lending
- Indirect Lending
- Open-End, Revolving Credit Products
- Formulating a Consumer Loan Policy
- Generating Loan Applications
- Credit Investigation
- Credit Evaluation and Decision Making
- Loan Pricing and Profitability
- Selling and Loan Structuring
- Loan Documentation and Closing
- Collection and Recovery
- Essentials about closed-end loans
- Open-end credit products
- Developing and taking loan applications
- Loan collection and recovery
- The credit investigation process
- How loan decisions are made
- Client relationship building
- The importance of consumer regulations
- The loan application generating process
- How effective marketing increases loans outstanding and application volume
- Consumer loan information sources and the credit verification process
- How the five C's of credit are used in credit evaluation and decision making
- Loan documentation
- Laws and regulations important to the lending process
- Real-life situations faced by bankers assisting consumer loan clients
- Bank compliance policy
- Bank consumer lending policy
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METHODS OF INSTRUCTION
Methods of instruction used to achieve student learning outcomes may include, but are not limited to:
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- Lecturing/conducting discussions and demonstrations to explain consumer lending background, tools and procedures;
- Showing videos to provide different perspectives on banking, credit and consumer finance issues of current value to consumers and students;
- Conducting pair and small group activities/discussion to facilitate understanding of real-life situations faced by bankers assisting consumer loan clients;
- Assigning report and paper writing to enable focused study of consumer lending area of interest;
- Guest lecturers to explain actual procedures, expected advancements, and to bring current operational experience into the classroom;
- Assigning web-based/web-enhanced/online tasks and activities to increase course coverage and understanding while also familiarizing students with available online resources;
- Case study of a bank's lending function to clarify the use of balance sheets, income statements, portfolio reports, profit and loss reports, and interest rate analysis.
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METHODS OF EVALUATION
Students will be evaluated for progress in and/or mastery of learning outcomes by methods of evaluation which may include, but are not limited to:
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- Oral reports/presentations designed to demonstrate critical thinking about the issues related to banking and consumer finance;
- Written reports/presentations designed to promote research and demonstrate critical thinking related to consumer lending topic of identified interest;
- Quizzes/examinations designed to evaluate student ability to deal with the consumer lending market, product and services, decision making process and regulatory laws.
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ASSIGNMENTS
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Required Reading Assignments
Required Writing Assignments
Other Outside-of-Class Assignments
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COURSE MATERIALS
All materials used in this course will be periodically reviewed to ensure that they are appropriate for college level instruction. Possible texts include:
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George E Ruth. Consumer Lending. 5th ed.
American Bankers Association, 2006.
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David Lawrence and Arlene Solomon. Managing a Consumer Lending Business.
Solomon Lawrence Partners, 0.
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Institute of Financial Education. Consumer Lending. 4th ed.
-, 1997.
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| 12/06 |
| 317 |