Discipline: Automotive Technology Degree Credit  [X]
Non Credit  [ ]
Nondegree Credit  [ ]
Comm Service  [ ]
 

Riverside Community College District
Integrated Course Outline of Record

Automotive Technology 30


COURSE DESCRIPTION
30 Ford Minor Serv/Shop Practices Units: 2.00
 
Prerequisite: None.
 
An introduction to auto shop safety, auto shop practices, automotive dealership operation and minor service of Ford, Lincoln/Mercury and Mazda vehicles, including wind noise and water leaks. Also includes an overview of the various career ladders and divisions of Ford Motor Company and dealership operations. The course prepares students for entry-level employment at Ford, Lincoln/Mercury and Mazda automotive dealerships. 27 hours lecture and 27 hours laboratory.
 
SHORT DESCRIPTION FOR CLASS SCHEDULE
Shop safety, automotive dealership operation, shop practices and career ladder training opportunities. Prepares students for entry-level employment at Ford, Lincoln/Mercury and Mazda
 
ADVISORY ENTRY SKILLS
None.

STUDENT LEARNING OUTCOMES
 Upon successful completion of the course, students should be able to:

1.   Demonstrate safe work practices.

2.   Safety operate a customer’s vehicle.

3.   Identify selected automotive service tools and demonstrate their
      proper usage.

4.   Use specified Ford service information sources to obtain the
      required service procedures, specifications, and warranty
      information for the Ford, Lincoln/Mercury, and Mazda product lines.

5.   Correctly perform specified minor services on selected vehicle
      components and/or systems.

6.   Identify and describe the major divisions of Ford Motor Company
      including chain of command at dealerships, Ford Motor Company
      regional personnel, and Technical Support Operation personnel.

7.   Identify and describe components of the Ford Career Entry
      programs.

8.   Properly complete National Automotive Dealer Association (NADA)
      application for employment.

9.   Utilize effective strategies to secure sponsorship for career entry
      programs.
 
COURSE CONTENT
  TOPICS
 
  1. The technician’s job and responsibilities
  2. The operation of automotive dealerships 
  3. The operation of Ford Customer Service Division
  4. The operation of Technical Support Operation
  5. Corporate training opportunities with Ford ASSET and MLR
  6. Auto shop and vehicle safety
  7. Tools and tool safety
  8. Service information application and sources
  9. Vehicle operation overview and minor services
  10. Windnoise and Waterleaks
  11. NADA application for employment
  12. Securing dealer sponsorship for career entry programs
 
METHODS OF INSTRUCTION
 Methods of instruction used to achieve student learning outcomes may include, but are not limited to:

  • Lectures
  • Demonstrations
  • Guest lectures
  • Computer-based training
  • Web-based training
  • Group laboratory activities
  • Homework
  • Reading assignments
 
METHODS OF EVALUATION
 Students will be evaluated for progress in and/or mastery of learning outcomes by methods of evaluation which may include, but are not limited to:

  • Individual hands-on exams
  • Written quizzes and exams
  • Computer-based course work
  • Web-based course work
  • Group activities and lab exercises
  • Essay on a topic of the material presented and/or accompanying project
ASSIGNMENTS

Required Reading Assignments


Required Writing Assignments


Other Outside-of-Class Assignments
 
COURSE MATERIALS
 All materials used in this course will be periodically reviewed to ensure that they are appropriate for college level instruction. Possible texts include:

  • Text materials for the class are produced and provided by Ford Motor Company and include:

    Introduction to Ford ASSET
    Practicing Automotive Shop Safety
    Automotive Shop Practices
    Technical Customer Handling
    Wind noise and Water leaks
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